We use two different types of cookies on our websites :
- A session cookie is a temporary cookie which is erased when you close the browser. The session cookie is used to keep track of which Hoist Finance web server you were connected to when you first loaded the site. Many websites including this site use more than one web server to handle and spread the traffic. It is important for the website to be able to know which web server is dealing with your traffic and so the session cookie contains that information.
- A persistent cookie is the type of the cookie which remains on your computer or mobile device for a predefined period of time. Persistent cookies are used to collect visitor behaviour information and to collect statistics.
Table of cookies used on our websites:
|Cookie name||What id does||Expires||Domain||Company|
|HoistFinance||This cookie is used to identify our customers. It is a security cookie that generates a unique random key. Without this cookie, customers would have difficulty logging into their account.||24 hours||www.hoistfinance.be||Hoist Finance (AB publ)|
|notification - info banner||This cookie is used to store information indicating that the user has received the information provided by a banner (used when Hoist Finance has exceptional information to provide to users).||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|ARRAffinity - ARRAffinitySameSite||Affinity cookies are used to help people who need to stay with a certain exemple web application or website in Azure||Session||www.hoistfinance.be||MS - Azure|
|ai_session||The cookie is associated with Microsoft Application Insights software, which collects statistical usage and telemetry information for applications created on the Azure Cloud platform. This a unique anonymous session identifier cookie.||Session||www.hoistfinance.be||MS-Azure|
|ai_user||It is a unique user identification cookie used to count the number of users accessing the application over time||Session||www.hoistfinance.be||MS-Azure|
|SessionExpires||This cookie is used to assign a session identifier to each user, which corresponds to a unique number for the duration of the user's visit (15-minute session). This cookie allows the user's session to be closed at the end of the 15-minute period of inactivity.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|UnauthorizedRequestUrl||This cookie is used to redirect you to the home page of our website when your session expires.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|OptanonAlertBoxClosed||This cookie is used in conjunction with the OneTrust solution. It allows the website to avoid showing the cookie information banner more than once to a user.||1 year||www.hoistfinance.be||Hoist Finance (AB publ)|
|OptanonConsent||This cookie is used in conjunction with the OneTrust solution. It stores information about the categories of cookies used by the website and whether visitors have given or withdrawn their consent to the use of each category.||1 year||www.hoistfinance.be||Hoist Finance (AB publ)|
|HoistSinglePaymentToken (nd extension : HoistSinglePaymentTokenWithAmount, HoistRecurringPaymentTokenWithAmount, HoistRecurringPaymentToken …)||protecting customer sensitive data by replacing it with an algorithmically generated number called a token||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|ASP.NET_SessionId||General platform session cookie used by websites written using Miscrosoft.NET-based technologies. Usually used to maintain an anonymized user session through the server.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|__RequestVerificationToken||Prevents the unauthorized posting of content on a website known as Cross-Site Request Forgery. Does not contain any information about the user and is destroyed when the browser is closed.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|RegisterByEmail / fromOffer / PayerReviewStatus/ payFullBalance / enableStoreDetails||These cookies are used in connection with our customer area. They allow during registration to choose the verification method and to improve the user experience when making a payment or setting up a plan.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|Adyen (and extension : adyen.paymentAmount / adyen.merchantReference / adyen.paymentMethodType / adyen.resultCode / adyen.pspReference / adyen.refusalReason)||These cookies are used in conjunction with our payment service provider Adyen. They are necessary to manage your payments. More information : https://www.adyen.com/sv_SE/policies-and-disclaimer/cookie-policy||Session||www.hoistfinance.be||Adyen|
|EPiForm (and extension : EPiForm_BID, EPiForm_VisitorIdentifier)||These cookies are used in connection with our contact form.||90 days||www.hoistfinance.be||Hoist Finance (AB publ)|
|PaymentReference ShopperReference||These cookies are used to keep the identity of the user logged into a direct payment session. They encrypt and store the information needed for the various stages of the direct payment process.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|Cookie name||What it does||Expires||Domain||Company|
|FirstSuccessfulLogin||This cookie is used to track the number of completed registrations on our website.||Session||www.hoistfinance.be||Hoist Finance (AB publ)|
|mf_[website-id]||The cookie contains information about the current session but does not contain any information that can identify the visitor. This cookie is deleted when the session ends, meaning when the user leaves the website.||Session||www.hoistfinance.be||Mouseflow|
|mf_user||This cookie establishes whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle and no further information about the user is stored. This cookie has a lifetime of 90 days.||90 days||www.hoistfinance.be||Mouseflow|
|ai_user||This cookie is used by the Microsoft Application Insights software to gather statistical information about usage and telemetry. The cookie stores a unique identifier to recognise users who return to the site over time.||1 year||www.hoistfinance.de||MS - Azure|
|ai_session||The cookie is associated with Microsoft Application Insights software, which collects statistical usage and telemetry information for applications created on the Azure Cloud platform. This a unique anonymous session identifier cookie.||Session||www.hoistfinance.de||MS - Azure|
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If you have any questions about cookies, please do not hesitate to contact us at privacyBE@hoistfinance.com